About
Hi, I’m Heather, the owner of Rayne Beauty. I specialize in intentional, customized hair services designed to grow out beautifully and support long-term hair health. I’m a mom who understands busy schedules, and I pride myself on running a calm, professional, and inclusive business. Rayne Beauty is proudly LGBTQ+ friendly, and my space is safe, respectful, and welcoming to all. At Rayne Beauty LLC we believe hair is identity — not a barrier. As affirmed by Virginia’s CROWN Act, every curl, coil, braid, loc, and twist deserves respect. Come as you are; leave feeling crowned. 👑 Thank you for trusting me with your hair — I look forward to serving you.Business Hours
- Monday
- 10 AM - 4 PM
- Tuesday
- 10 AM - 4 PM
- Wednesday
- 12 PM - 4 PM
- Thursday
- 10 AM - 4 PM
- Friday
- 10 AM - 4 PM
- Saturday
- Closed
- Sunday
- Closed
Cancellation Policy
Cancellations & Rescheduling
Your appointment time is reserved just for you.
• Please provide at least 24 hours’ notice to cancel or reschedule.
• Appointments cancelled within 24 hours may be subject to a 50% cancellation fee.
• No-shows will be charged 100% of the scheduled service.
• Repeated last-minute cancellations may require prepayment to book future appointments.
Late Policy
• Please arrive on time.
• If you are more than 15 minutes late, your appointment may need to be shortened or rescheduled and a cancellation fee may still apply.
Redo/Adjustment Policy
Your satisfaction matters deeply to me. If you feel something isn’t right, I’m happy to make adjustments under these guidelines:
• Any concerns must be communicated within 48 hours of your appointment.
• Adjustments must be scheduled within 7 days.
• Redos are for technical adjustments only (tone, placement, blend) — not for change of mind.
• Redos are only valid if you have followed professional aftercare and used recommended products.
• No refunds are given on completed services, but I will always strive to correct my work when applicable.
Thank you for respecting my time and other clients.